Its possible youre using patronizing phrases at work, even if its not your intention at all.
Here, pros identify them and share what to say instead.
Being talked down to can leave you feeling hurt, confused, and understandably annoyed.
She focuses on organizational culture for firm performance and leading high-performance teams.
Phyllis Mufson is a certified professional coactive coach and talent manager.
She helps people build meaningful careers that use their passion and talents.
Alexandra Levit is a career consultant and author ofHumanity Works: Merging Technologies and People for the Workforce of the Future.
This is an example of when intention and impact may not line up.
So, its possible youre using patronizing phrases at work, even if its not your intention at all.
From there, it’s possible for you to work to amend your message in the future.
Furthermore, Levit adds, using this phrase often yields the opposite effect of the intention.
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I actually like that idea
When you say this, it can land like a patronizing backhanded compliment.
What to say instead:Simply saying, thats a good idea is better, she says.
Most people will meet that with defensiveness.
I hear you, but…
Alexandra Levit is a career consultant and author ofHumanity Works: Merging Technologies and People for the Workforce of the Future.
This is very invalidating, Mufson says.
What to say instead:Dr. Chatman recommends making a simple tweak by swapping but with and.
So, say, I hear you,and, and then share your point of view.
Does that make sense?
This one can be a little tricky to navigate, given how ubiquitous the phrase is.
What to say instead:Something like how does that sound to you?
is better, she says.
What to say instead:Levit recommends just giving your opinion, and leaving your generation out of it.
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