Spoiler alert: Theres a lot ofempathyinvolved.
What NOT to do when conveying tough messages to employees
1.
Give news without empathy
The ability to humanize employees is an importantsoft skill managers must cultivate.
Part of humanizing employees is bringing a great deal of empathy to every difficult conversation.
Rather, AlTai says it further undermines the recipients psychological safety.
So be sure you are clear and direct in these conversations.
Amina AlTai is a career and business coach who offers one-on-one coaching for executives and entrepreneurs.
Knowing the background dials up trust and our sense of fairness, AlTai says.
Specificity, AlTai adds, is also important, particularly when giving feedback.
Being too general can also sound evasive and opaque, calling trust and sincerity into question.
What is The Missionary Sex Position?
Not take personal accountability
AlTai also recommends acknowledging the role you may have played and taking accountability.
Making it about yourself doesnt allow them to express their emotions or experience, she says.
They may also feel compelled to support your feelings, which puts them in an unfair situation.
Doing so, however, is unkind and lacks empathy.
Instead, ensure that you check in with them.
Amina AlTai is a career and business coach who offers one-on-one coaching for executives and entrepreneurs.
Ask open-ended questions about their experience to show them you are here to help them process, she says.
After all, feedback without action that follows is kind of pointless.
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